FAQ

Booking

ALL classes do need to be pre booked
Wednesday & Friday mornings and Saturday sessions need to be booked and paid by the evening before
All After School Term Time classes Monday to Wednesday and morning classes on Monday and Tuesday are booked for the whole block of 5 weeks
Have a question? send an email message please, not a booking form
Submitting a booking form indicates that you would like a space reserved for you in a class and an invoice/message will be sent to you in reply - check your junk/spam folder
Changed your mind about a booking? Please and double please - send us a message and tell us! Circumstances can change and we understand, someone else may be waiting to hear that they can have a space.
if your child cannot make a class please do let us know
If you have completed a booking form and your child has attended a session, as long as no details have changed, then you can just send us an email message to request a another booking
Want a taster session? message us and we will arrange a convenient time

The Mayford Centre has ample parking
There are toilet facilities
The Studio is Unit G1B and is located on the ground floor in the main building
There is disabled parking and a sloping access doorway to the Centre. However the Centre cannot officially be recognised as fully access friendly.
The Studio has many resources for use in the classes and these are included in the class fee

A parent or guardian must attend with a child under 4 to assist and engage with them in class
Parents or guardians of children over the age of 4, may remain in class if they feel that they need to, however this will only be in an assist capacity. There is no waiting area space for spectators
Please arrive promptly for the start of your child’s booked class and at the end to collect them. We recommend you arrive no more than 5 minutes before the start time.
If you arrive very early for your class we cannot guarantee to be in the Studio, let you have access to the Studio and/or take responsibility for your child before the class start time. if you have plans while your child is in a class please make sure that you take the class times into consideration
Ensure your child has been to the bathroom and thoroughly washed their hands before class to save disruption to the others
There is a Terms and Conditions Section on this website which you should view if your child is attending/going to attend a class or you are attending a workshop

Children do get to take home the creations that they make
A snack and/or drink ( in sealed container) may be brought to class
Capable 5 year olds may attend holiday classes
Craft Parties are available and will be bespoke to your requirements which we will discuss.
Visits to view the Studio set up can be arranged